Frequently Asked Questions
Everything you need to know about our fair trade home decor and gifts.
What makes Matr Boomie products unique?
Every item is handcrafted by skilled artisans in India using traditional techniques. We blend modern design with sustainable materials to create unique, fair trade home decor that supports artisan communities.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your handcrafted items leave our warehouse.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund, provided they are in their original condition.
Are your materials sustainably sourced?
Yes, we prioritize the use of natural and recycled materials, including FSC-certified wood, recycled cotton paper, and upcycled metals, ensuring our environmental footprint remains small.
Do you offer wholesale opportunities for retailers?
We do! We love partnering with boutiques and shops that share our passion for fair trade. You can apply for a wholesale account directly through our dedicated wholesale portal on the website.
How do I care for my handmade home decor?
Since our products are handmade, we recommend gentle care. Most wood and metal items can be cleaned with a soft, dry cloth. Specific care instructions are included on the product pages for delicate textiles and jewelry.